The Virtual Agent is currently unavailable. Hi folks, Well, spent all night reading and researching various solutions people have tried and have claimed have worked for them to get this printer working with Win 8. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. What you need to know. Sorry this didn’t help. In reply to J. For more information, go to Products Not Supported in Windows.

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Browse to the location where you want to save the extracted files, and then click Unzip. This site in other languages x.

Unable to install HP n on new Win machine – Microsoft Community

Select Add a local printer or network printer with manual settings and then click Next. How does HP install software and gather data?

Download the driver and extract the files. What you need to know. Clicking on it unzips it to the folder of your choice. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


Thanks for your feedback, it helps us improve the site. Now add a new printer, and when you don’t find your printer in the list of available printers, click on have disk and point to the above folder. Download the installer files needed to run the installation USB only.

Or, view all available drivers for your product below. Select your language from the drop-down list and then select the Windows Vista operating system version. Browse to the location where you saved the. How satisfied are you with this response? Leythos, May 1, If networm, select Do not share this printer and then click Next. Kim for solving this problem. This page requires Javascript. It doesn’t networrk up when I go to try and add a printer. Javascript is disabled in this browser.

HP Color LaserJet n Printer – Driver Downloads | HP® Customer Support

See your browser’s documentation for specific instructions. HP Download and Install Assistant.

Here again is the link to the driver site: If so, select Replace the current driver and then click Next. Select your operating system and version.


Here is a summary of the instructions on the Networ website for disabling driver signature enforcement. Thanks for marking this as the answer. This thread is locked.

Unable to install HP 3600n on new Win 8.1 machine

Connect the USB cable to the printer and to the computer, and then follow any onscreen prompts to complete the installation. When you receive notification that the all files have unzipped successfully, click OKand then click Close.

Install the driver using a USB cable Make sure the printer is turned on and in a ready state. Select all Deselect all.

Ask a Question Want to reply to this thread or ask your own question? The Color LaserJet and Printers are not supported in the Windows bit operating system, and are not supported via a network.