An express delivery option is available for an additional fee. Follow the below methods. If returning a product for a refund, please include a note stating your name, address and sales record number which can be found on the customer invoice. Thanks for your feedback, it helps us improve the site. Here at TrendyTronics we offer a hassle free 14 day returns policy, simply contact us and return the unwanted product in it’s original condition to the return address on your invoice within 14 days of your receipt and we will issue a replacement or refund. I recommend you to go to the below link, enter your mouse model number, download the latest updated mouse driver and install the same. Did this solve your problem?
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A4Tech A4-BT Mini Bluetooth PC Laptop Netbook Wireless Mouse SILVER | eBay
Let me help you to fix the issue. Windows Update configured to never install driver Although, i have chosen ‘yes’ for ‘Do you want to automatically download manufacturers’ apps Billion Debbarma Replied on February 2, I suggest you to run hardware troubleshooter to diagnose the exact issue.
I tried the both methods as you said. I have the same question 2. When i connect it to my surface pro 4 it works well but when it is idle for a while the PC does not go to sleep it won’t be able to reconnect automatically.
If not, let us know and we’ll try our hardest to reply within one working day. If the issue still persist, try the below method. Once we have received the returned item, a refund will be issued to the Paypal account used to make the initial payment. Sogol Aavani Created on February 2, Hi Sogol, Welcome to Microsoft Community and thank you for posting your query.
For method 2, the result is that there is no new driver for a4tech bt Bluetooth mouse.
A4TECH Bt-630 Bluetooth Wireless Mouse Silver
Sorry this didn’t help. If you need further assistance with Windows, let us know and will be glad to help.
In reply to Sogol Aavani’s post on February 7, Tell us about your experience with our site. Sogol Aavani Replied on February 7, Billion Debbarma Replied on February 7, For your security we only despatch your order to the address you provide us via PayPal. Since the driver is not available for Windows 10, it would be best if you contact mouse manufacturer they are responsible for the latest driver.
Keep posting us with the status we will be glad to help you. A great mini bluetooth mouse with 4D scrolling.
In addition, the Program Compatibility Troubleshooting shows that this device is compatible with Windows Vista Pack 2 I would appreciate it if you could help me on this matter. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that a4hech phone number is an official Microsoft global customer service number.
I would be grateful for any guidance. This site in other languages x. It will automatically detect the b,uetooth and fix it. An express delivery option is available for an additional fee. I recommend you to go to the below link, enter your mouse model number, download the latest updated mouse driver and install the same.
Thanks for marking this as the answer. Follow the below methods. To assist you better, I would like to know what is the make and model of the computer? You can follow the question or vote as helpful, but you cannot reply to this thread.
If for any reason you are unhappy with your purchase when it arrives contact us immediately. In addition i have unchecked the option of “allow the computer to turn off this device to save power” in Bluetooth Radio Adaptor. How satisfied are you with this reply?