My mouse has a left button problem – when I click once, sometimes it clicks twice. We appreciate your feedback for your Genius product user experience. SmartToys Drones , Robots , Robotic animals. If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. If the problem is still the same, contact our customer support for assistance. Nintendo Switch Games , Console , Accessories.

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If yes, there is no need to install a driver.

Sound Cards ExternalInternalGaming. Enter link to the external review. But if your mouse is genihs wire mouse, the mouse is broken. Ask the online community a question right here, safely and anonymously!

Tablets How to Choose a Tablet. Do you have a question? Only if the model has a netscrpll function or Macro key setting is when you need to install the driver. I bought a Genius product seven days ago.

Genius Netscroll 620 Laser Wireless Mouse

Enter link to the external review Note link, Part number etc. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. We have some problems with your product. Honor Honor 10Honor 9Honor 8Honor 7.


Look up the answer. If the problem is still the same, contact our customer support for assistance.

Laptop Mouse | Genius NetScroll Laser

Check if your laptop recognizes the mouse or not in the Device Manager. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.

Genius NetScroll black. Send forgotten password to email.

I need a service manual to check for potential problems, so can repair it ourselves. Can you send me the driver? Their peripherals are used across the world, satisfying demanding users in both the office and the home, and the company has a dense network of branches in Taiwan, the US, UK, Germany, China, and many other countries.

I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.


Genius Download Center

How do I solve this problem? Smart Appliances Coffee machines. Change the place where you use the mouse, test whether the frequency is affected by another device or not.

But if nestcroll is not a wireless mouse, the mouse is broken. Founded inthis Taiwanese company has satisfied millions of customers worldwide ever since. Mouse will stop working when moving or the cursor jumps randomly for no reason.

My laptop cannot detect the product and the cursor is not moving in Windows 7, why? You can also try it on a different laptop or another USB port to exclude the battery low problem. It is brand new, I bought it from Amazon, how do I get a replacement?

Select the item on the page that has the error. Try to change the battery first.

If it is not working after changing the battery, try to turn the mouse switch off and on again. Virtual Reality GlassesGamesCameras.