This tool applies to Microsoft Windows PC’s only. The fingerprint reader works out of the box with the drivers installed by Windows, configuring it in Windows Hello by John Swindells on 19 May Reply That’s good to know. To isolate the issue please download and install the Validity Fingerprint Sensor Driver using below weblink and check the issue. Please verify your product is powered on and connected, then try again in a few minutes. People who viewed this item also viewed.

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The list of recommended drivers for your product has not changed since the last time you eliteboko this page. Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months. I’ve updated the guide accordingly.

Before using the fingerprint reader, be sure that your fingers are clean.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

This was a Fingerprint Scanner Verification Driver which won’t unpack because the file is corrupt Learn More – opens in a new window or tab Any international shipping and import charges are paid in part to Elltebook Bowes Inc. This tool applies to Microsoft Windows PC’s only.

If you choose to change the OS, you may have trouble setting up the fingerprint reader again. Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it. I installed the HP Security Suite as well.


People who viewed this item also viewed. Email to friends Share on Facebook – opens in a new window or tab Share on Twitter – opens in a new window or tab Share on Pinterest – opens in a new window or tab Add to watch list. When I try to install HP Protectools Manager I get the error that the installation wizard was interrupted and the installation is not complete.

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Thanks for helping me out!! The message ‘RPC server is unavailable’ pops up. Modify your browser’s settings to allow Javascript to execute. Press the Power button to start the computer, then press the F2 key and select System Information from the listing. Once a logon account is readerr and you have enrolled a fingerprint in the access manager, you can use your fingerprint to log into those applications and web sites.

Learn More – opens in a new window or tab Returns: All I want to do is use the fingerprint scanner!

The “driver only” package is installed and the system sees the device but Windows still claims there is no finger print reader attached. Skip to main content. We value your input and appreciate your 88530w, please be sure to contact us if you need help or information on the item you buy or bought from our store.


This page requires Javascript. This item will be shipped through the Global Shipping Program and includes international tracking. HP encountered an error while trying to scan your product.

HP EliteBook w ” Genuine Laptop Fingerprint Reader Board V | eBay

I have to say, I hate HP software. If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver.

Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Back to home page. Learn more – opens 853w new window or tab. For best performance, check HP Software and Driver Downloads for device driver updates jp your specific model. Please enter a number less than or equal to 2. Reno, Nevada, United States. Check for Windows support. It was during an attempt to install the Verisoft fingerprint software that I realised that the OS was bit, which then prompted a full reinstallation.