One or more of the colored blocks is missing entirely. Track marks or ink smears in the text. The Virtual Agent is currently unavailable. The Print dialog box opens. Review the following table for examples of defects that can exist on a diagnostic report.

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It matches the product: If you see no defects on the diagnostic report d4100, the print mechanism and ink supplies work nevy. Check the paper Use the following guidelines to make sure that the paper you are using is appropriate for the print job. The black cartridge prints the black areas of the report, such as the black bars and black text. Under Printer Featuresmake sure that Print in Grayscale is set to Offunless you are printing in Grayscale intentionally.

Vertical streaks in printout. For example, if you have legal paper loaded in your product, select Legal 8.

HP Envy 100 D410A All-In-One Inkjet Printer

Push the stack of paper all the way forward, and then adjust the paper width guide so that it rests against the edge of the paper.

One or more of the values entered is not permitted. Load plain white, U. If the ink level graphic shows low or empty cartridgesand the quality of your printouts is unsatisfactory, replace the cartridges now.


If printouts are still unsatisfactory, try these general print quality guidelines, and then do not continue the troubleshooting steps in the remainder of this document. See the specifications for your product for specific paper types that the product supports. This page requires Javascript. This ehvy take up to 3 minutes, depending on your computer and connection speed.

HP ENVY e-All-in-One Printer – Da – Driver Downloads | HP® Customer Support

Open the HP product software:. Please try again shortly. To see if your product is still under warranty, go to the warranty check website http: Do not use platen cleaners or alcohol to clean the area. Please wait while we process your request. The color cartridge prints the color areas of the report, such as the cyan bluemagenta, and yellow color bars. For documents with dense printing, such as high contrast graphics or photographs, use HP Advanced Photo Paper for the best results.

Do not perform these steps unless your diagnostic report or printout specifically shows smeared text or track marks. From the Paper Size drop-down, select the option that matches 100 paper size.


HP Envy e-All-in-One Specs – CNET

The color bars are streaked with another color. Product has been exchanged: Service the All-in-One Follow these steps only if the preceding troubleshooting sections instructed you to do so. Asia Pacific and Oceania. This product cannot be identified by Envh Number alone.

HP ENVY 100 (D410) e-All-in-One Printer Series – Troubleshooting Print Quality Issues

If the ink-level graphic shows low or empty cartridgesand you are dissatisfied with the quality of your printouts, replace the cartridges now. You may also like.

Issue The quality of the printout or printed image is not as expected. Do not leave photo paper in the tray for more than 5 to 30 minutes.

Update the firmware Follow these steps to update the firmware. Click Print Diagnostic Information. Save on Printers Trending price is based on prices over last 90 days.

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