How satisfied are you with this reply? All others are working fine. Am sorry none of the above you suggested have worked including compatibility mode installation. Dear Niyma Yoten Thanks for the response. Would not recommend to any one. Since going to a paper-less file system, I use my scanner extensively and every day.

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HP Scanjet G3010 Photo Scanner

Solution and Diagnostic Data Collection. Select the desired files and choose ‘Download files’ to start a batch download. Select your operating system and versionChange Detected operating system: I suggest you to the suggestion provided in the HP support website and check if it helps.

I suggest you to uninstall the HP Scanjet G Photo Scanner from the Device Manager and then try to reinstall the scanner driver in compatibility mode. How v HP install software and gather data? Would not recommend to any one. Once this is done, restart the computer and check if the issue persists.

Best Selling in Scanners See all. Please use the product number and serial numbers of the new product to validate warranty status.


HP Scanjet G Not working after Windows 10 Upgrade – Microsoft Community

It’s not scannjet, it’s got OK resolution, and it’s not fast – But it does the job I bought it to do. To assist you to better, please provided us the information below: Sivaswami Replied on June 9, This product has been exchanged for a new or refurbished product.

It matches the product: The buttons on the unit do not work. One or more of the values entered is not permitted.

HP Scanjet G Scanner – Product Specifications | HP® Customer Support

Operating System – Windows 7, Windows 8, Windows 8. This item doesn’t belong on this page. Am sorry to say that all the steps you have now prescribed have elsewhere in Community given and I tried not once but more than 3 times doing the same. About this product Product Information The HP Scanjet G Photo Scanner allows you to easily restore your cherished photos, 35mm slides and negatives, so you can preserve them for years to come.


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This product was designated to be returned to HP. Product sold by third party: HP has scanned your product but currently has no suggestions for driver 3100.

Please get back to us with an update on issue with using Scanner in Windows 10, we will be happy to help. In reply to P. I don’t see my operating system. X, Microsoft 3100Microsoft Windows 98sec. No software or drivers are available for this product with the selected operating system.

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Then follow the instruction to uninstall the driver. I suggest you to check if your computer is compatible for installing Windows HP Download and Install Assistant makes it easy to download sfanjet install your software.