This will remove ALL rules from the user mailbox and the end user should be aware that they will need to recreate any that were previously in place. For more information, see Shadow redundancy in Exchange Server. Fortunately, we can see which transport rules were applied to a message by using message tracking logs. Like email which received from Sykpe for Business that contain the conversation. Edge Transport has some anti-spam features but they are not as effective as a proper anti-spam product or service, such as Exchange Online Protection. Skip to content This almost ranks right up there with my Ghost Delegates head scratcher of an issue.

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The type of message.

For customers with just a few transport rules, there’s no real challenge here. For other types of events, this field is usually blank. The solution was that the spam filter had redirected the email to the SpamQuarantine Mailbox.

Message tracking

You are commenting using your Facebook account. Awesome resource, thanks a million! Posted by David M at 5: I’ve now got thousands of records that I can begin to filter and dissect in different ways without having to re-run my query. Is there any trick to get delivery status to confirm if a message is delivered or failed to deliver to the intended recipients? So, let’s take a closer look at that message tracking log entry.


For more information about moderated recipients, see Moderated Transport. So which transport rule has that ID? Post was not sent – check your email addresses!

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General descriptions of the fields that emssage used to classify each message tracking event are explained in the following table.

exchange receives email but doesn’t deliver it – Server Fault

Disappearing Favorite Calendars in Outlook and I start with the client and move on to the server eliminating possible culprits along the way. This value is constant for the lifetime of the message.

So I backed up the user. In reverse order of complexity, I finished by sending a message from one internal user Alan Reid to msssage internal user Alannah Shaw who both have their mailbox in the same mailbox database. Search for the rule that you want to delivre. Hello to all it is possible to carry out a tracking and understand in which folder the mail object has been delivered.

Can you help me? For more information, see Safety Net in Exchange Server.

Which Transport Rule Was Applied to an Email Message

If the answer is no, then the issue is NOT an Outlook issue. Here is what we have been using with the help of this article — but as you can see it returns multiple addresses per line.


You are welcome to come and storedrivef questions and comments about your experience with this software. This tells me the issue has to be server side.

A message was put in the poison message queue or removed from the poison message queue. I saw it in OWA while managing the shared mailbox because of my higher than usual access level. The logs are retained for 30 days by default.

Email Shows Delivered in Message Tracking But Not in User Inbox

The event source was unprocessed messages that exist on the server at boot time. This is because each message goes through multiple events in the process of getting from sender to recipient, that the number of events will vary depending on how the message needs to be routed throughout your organization, as well as whether it is successfully delivered or not.

Infact it is running normal. A message was received and committed to the database.